Privacy Policy

1. Introduction

Tensity Group (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our consulting services, or otherwise interact with us.

Founded in Australia and operating globally, we comply with applicable data protection legislation across jurisdictions, including the EU General Data Protection Regulation (GDPR), the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), the South African Protection of Personal Information Act (POPIA), and other relevant laws where we operate.

2. Information We Collect

We may collect the following categories of personal information:

• Identity data: name, job title, company name
• Contact data: email address, phone number, business address
• Engagement data: information you provide through contact forms, emails, or during consulting engagements
• Behavioral assessment data: data collected as part of our consulting services, including behavioral profiles, pressure-state analyses, stress-response patterns, and team dynamics information (collected with explicit consent)
• Technical data: IP address, browser type, device information, pages visited, and other analytics data collected automatically via cookies and similar technologies

3. How We Use Your Information

We process personal information for the following purposes:

• To provide and deliver our behavioral intelligence consulting services
• To respond to your inquiries and communicate with you
• To generate behavioral intelligence reports, pressure maps, and stress-response assessments as part of contracted engagements
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our terms
• To send relevant business communications (with your consent)

4. Lawful Basis for Processing (GDPR)

Where GDPR applies, we rely on the following legal bases:

• Consent: where you have given clear consent for us to process your personal data for a specific purpose
• Contractual necessity: where processing is necessary for the performance of a contract with you
• Legitimate interests: where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: where we need to comply with a legal requirement

5. Sensitive & Behavioral Data

Our consulting services involve the collection and analysis of behavioral data, which may include information about how individuals and teams respond under operational tension, decision-making patterns under pressure, stress-response behaviors, and interpersonal dynamics. This data is:

• Collected only with explicit, informed consent from the individuals assessed
• Processed solely for the purpose of delivering contracted consulting services
• Stored securely with access restricted to authorized personnel
• Retained only for the duration necessary to fulfill the engagement, unless a longer retention period is agreed in writing
• Never sold, traded, or shared with third parties for marketing purposes

6. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service providers: trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (bound by confidentiality agreements)
• Client organizations: behavioral assessment results are shared with the contracting organization as part of our service delivery, in accordance with the terms of engagement
• Legal authorities: where required by law, regulation, legal process, or governmental request

7. International Data Transfers

As a consulting collective operating across jurisdictions, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms under applicable law.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Behavioral assessment data is retained for the duration of the consulting engagement plus a maximum of 12 months, unless otherwise agreed in writing. You may request earlier deletion at any time.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority relevant to your jurisdiction (e.g., the relevant EU/EEA data protection authority, the Office of the Australian Information Commissioner, or the South African Information Regulator)

To exercise any of these rights, submit an enquiry referencing your privacy request.

10. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. We do not use cookies for targeted advertising.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: